Marie Krebs - People Experience (PX) & HR Evolution - The PX Series #3

In this episode of the Escaping the Echo Chamber podcast, hosts Glenn Martin and Matthias Schmeisser engage with guest Marie Krebs to explore the intricacies of People Experience in startups. 

They discuss the importance of defining performance, identifying the right problems to solve, and leveraging data to drive business success, and Marie shares her journey in the startup world, emphasising the need for a shared language and understanding of roles to enhance performance management.

The conversation highlights the balance between employee success and business goals, advocating for a strategic approach to People Experience, and they explore how performance can be driven through effective conversations and the significance of context in strategic planning. The discussion highlights the need for appropriate KPIs and the balance between risk and reward in innovative practices.

Key takeaways include:

• People Experience is crucial for shaping the employee-employer landscape.

• Identifying the right problems is essential for effective performance management.

• Data analysis is key to understanding performance and driving business success.

• Shared language within teams enhances communication and effectiveness.

• Performance metrics should align with business goals for sustainable growth.

• Revenue per employee is a critical metric for evaluating people-performance. 

• Revenue per employee can indicate business efficiency.

• KPIs should reflect the quality of output, not just speed.

• Trust issues can arise from past organisational failures.

• Automation can significantly improve HR processes.

• Engaging employees creatively can enhance data accuracy.

• Strategy involves making tough choices about priorities.

• Understanding the context is crucial for effective change management.

• Risk-taking is essential for innovation and growth.

• Feedback loops are vital for continuous improvement